Terms and Conditions

TERMS AND CONDITIONS

Introduction

• These terms and conditions form the basis upon which the supplier, Nedas Holdings (Pty) Ltd, agrees to provide you with services using this website. Please make sure that you have read and understood all the terms and conditions before proceeding to utilise the services contained therein.
• Any provision of these terms and conditions which are or becomes unenforceable due to being void, invalid, illegal, unlawful, or for any reason that may be considered just or rational shall be treated as severable from the remaining provisions, which will remain in full force and effect.
• No rights or obligations contained herein can be ceded or assigned under this agreement.

Acceptance

• Nedas Holdings provides the information contained on this website for advertising and selling products, and subject to the following terms and conditions, which govern the supply of the products purchased by you on the website. By using this facility, you agree to be bound by the terms and conditions herein set out and that you accept all terms contained therein.
• This agreement is governed by the laws of the Republic of South Africa and shall be governed by the courts within.

Verification

• To place an order, you must be 18 years of age or older, and upon using this website, you warrant to Nedas Holdings that you have the legal capacity to conclude a legally binding contract.
• By using this website, you also verify and agree that all the information you provide is correct and that it originates from you or someone acting within your authority, and that any instructions received by Nedas Holdings shall be deemed to be correct and binding and free from any liability attaching to Nedas Holdings. You indemnify Nedas Holdings against all and any claims, damages, or liability arising from your instructions and orders or those purported to be yours.
• Nedas Holdings also reserves the right to request further information should the need arise
• Nedas Holdings reserves the right to refuse, cancel orders, and/or remove and edit content at our sole discretion.
• Nedas Holdings also reserves the right to request confirmation of banking details or identification and to approve purchases at their discretion.

Entering into a contract/placing an order

• To place an order to purchase a product, you must follow the instructions as directed on the website
• A product order is deemed a request for the product and is subject to availability. And it is your responsibility to submit the order according to the instructions, and it is your responsibility to ensure the order details are entered correctly. Nedas Holdings reserves the right to cancel or reject an order without giving reasons should it be deemed necessary.
• All orders will be confirmed, and confirmation of receipt of the order will be issued once the order has been received. Goods are only shipped, and the order is processed once payment has been received.
• Payment can be made via the Payfast portal for approved credit cards and Direct/Electronic transfer of funds (EFT).
• At the time of placing the order, the transaction details are presented to the bank, and an authorisation is obtained for the amount of the order.
• Note: to protect its own and the interests of its customers, Nedas Holdings, along with our third-party financial services, scrutinises all transactions very carefully to prevent attempted fraud, and a transaction may be refused if Nedas Holdings is not satisfied with its legitimacy.
• Upon successful payment and confirmation of your order, the order cannot be reversed. Cancellation of orders will be allowed only in terms of the cancellation and returns policy and according to the provisions of the Consumer Protection Act 68 of 2008. Please note that the delivery/collection fee of cancelled or returned orders is non-refundable. Any missed deliveries/collections not collected within the designated timeframe will be subject to a redelivery fee.
• The contract will be deemed to have been concluded only once the product has been delivered.
• The product will be delivered within 1 - 5 working days (local and regional) and 4 - 7 working days (remote/outlying areas) from the confirmation of the order being received. Note that payment must be received before the order is confirmed.
• Do not resubmit your order immediately if there are any technical or other errors, as it might lead to a duplication of the order. Please contact our customer services if you are unsure of the confirmation of your order.
• Nedas Holdings does not accept responsibility for the late deliveries due to incorrect delivery details being supplied. From time to time. Nedas Holdings reserves the right to change the descriptions, specifications, and prices of the products offered on the service without notice and at any time. Nedas Holdings does not warrant that such descriptions, specifications, and prices of such products are accurate, complete, or current at all times. Such products may not be available for delivery. Our delivery to you of an email confirmation following your placement of an order does not constitute our acceptance of such order, and we reserve the right to reject such order or limit the quantity of products under such order as we see fit.

Website Content

• Although every effort will be made to ensure the availability of any product or part thereof, Nedas Holdings will inform you if the product or part thereof becomes unavailable.
• The pricing is also subject to change from time to time, and Nedas Holdings will not be held liable for any amendments or pricing changes; however, pricing will be confirmed before the order is processed.

Collection and Processing and Personal Information.

• Your personal information will be collected and processed by the application legislation as more fully set out in our Privacy Policy.

Returns, Refunds, Repairs, and Replacements

• You have the right to return goods in terms of the Consumer Protection Act and according to our Returns, Refunds, and Replacement Policy.

Intellectual Property and Copyright

• All intellectual property contained in this website is owned by Nedas Holdings. The website, as well as all logos or trademarks contained therein, are protected by international and South African intellectual property laws.
• Any unauthorised copying, distributing, sharing, or misappropriation is not permitted, and you may not use this website or any content therein for any defamatory or unlawful means or purposes, and the user indemnifies Nedas Holdings for any liability from such harmful, unauthorised, or unlawful use. Consumer complaints can be referred to our Customer Support below.

Disclaimers, Warranties, and Limited Liability

• Nedas Holdings shall not be held liable for any direct, indirect, contingent, or consequential losses sustained by you or any third party resulting from your use of this website or the information contained therein or from any damages sustained from the cancellation or termination of an order.
• Nedas Holdings does not guarantee access to this website and only that we will do what is reasonably expected to maintain it and repair any faults. Whilst every effort is made to keep the information on our website up to date, the user indemnifies us against any loss, damage, or liability related to the user's use of this website or any terms or provisions that are defective or invalid.
• Nedas Holdings reserves the right to amend and/or modify these terms and conditions, or the services provided on the website, as and when they see fit and makes no representations or warranties, express or implied, as to the accuracy, reliability or correctness of any information or content contained on this website, and that it is free of latent defects, errors, malicious software or infringing content, and reserves the right to alter or amend the content from time to time without notice.
• In the event of a Force Majeure, the party invoking force majeure will do its best as is reasonable to be expected to overcome the impediment before claiming non-performance for matters beyond their control, and in which case neither party will be held liable.